Privacy Policy
Last updated:
easycreators ("we," "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
- Contact details you provide when placing an order or reaching out: name, email, and any files or footage you share.
- Account information if you create a client account, including order history and messages with your assigned specialist.
- Payment information processed by our payment providers. We do not store full card numbers on our own servers.
- Basic usage data such as pages visited, used to improve the site.
How we use your information
- To deliver the service you ordered and communicate with you about your project.
- To process payments and maintain accurate order and billing records.
- To send order updates, receipts, and, if you opt in, occasional service announcements.
Sharing your information
We don't sell your information. We share it only with the specialists working on your project, our payment processors to complete transactions, and service providers who help us operate the site (such as hosting and file storage), all under confidentiality obligations.
Your files and footage
Raw footage and files you upload are used only to complete your project and are retained for a limited period afterward to support revisions, then deleted unless you request otherwise.
Your rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us.
Contact
Questions about this policy can be sent through our contact page.